From Stuck to Strategic:
How the Calgary Chamber Modernized Its IT Approach
With a growing to-do list and stagnant tech infrastructure, the Chamber partnered with Deliver Digital to shift from maintenance to momentum.
The Problem.
The Calgary Chamber’s internal IT team could keep things running—but couldn’t move the organization forward. Redundant vendor contracts, outdated tools, and a nearly two-year CRM backlog were holding them back from delivering for members.
“We needed more than maintenance—we needed clarity, strategy, and progress.”
- Marguerite Ginn, CFO, Calgary Chamber
Our Process.
Deliver Digital’s team led a focused discovery process, mapping the Chamber’s full vendor ecosystem, conducting 1:1 interviews, and aligning leadership on a clear roadmap.
Pain Points
Were surfaced through team-wide interviews.
A Partner Ecosystem Map
Revealed overlap and inefficiencies.
A Digital Roadmap
Was co-created with executive buy-in.
“Deliver Digital met us exactly where we were—and moved us forward faster than we thought possible.”
- Melanie McDonald, VP Strategic Initiatives, Calgary Chamber
What Happened Next.
In just weeks, measurable results:
✅ Thousands of dollars per month saved in vendor and licensing costs.
✅ 18-month CRM backlog cleared in under 6 weeks.
✅ Boost in employee morale and productivity.
✅ Renewed confidence in IT as a strategic enabler.
Ready to See What’s Possible for Your Team?
Whether you’re facing vendor fatigue, stalled IT projects, or just want an outside perspective, Deliver Digital helps organizations make better technology decisions.
About Deliver Digital.
Deliver Digital is a Calgary-based consultancy helping organizations rethink their IT strategies and vendor relationships.
We don’t sell software—we help you make better decisions about the software you already have.
Explore Our Services.