On this episode of the Sell Me This Podcast, Keith Daser talks with Tim Thomson, former MSP founder, business coach, and the creator of Cyber Trends. After scaling his managed services company to over $7 million in revenue, Tim learned the kinds of lessons that rarely make it into conference keynotes or LinkedIn posts.

They dig into the real challenges MSPs face as they grow, what separates those that scale from those that stall, and why the jump from $1 million to $7 million often requires a total shift in mindset. Tim also shares how AI is reshaping IT service delivery and what smart providers are doing now to stay ahead of the curve.

Whether you're running an MSP, advising one, or just looking to build a stronger service business, this episode delivers practical insights from someone who's lived it—and now helps others do the same.